Website and WhatsApp Chat Assistant

Answers questions about your services, prices and timings on your website and WhatsApp, day and night, and hands over to your team when needed.

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Most enquiries start with the same questions. What do you charge? Are you open on Sunday? Do you deliver to Noida? When nobody replies for a few hours, the customer asks someone else.

We set up a chat assistant that learns only from the information you give it: your services, price ranges, timings, policies and common questions. It answers on your website and on WhatsApp in plain language, collects the customer's details, and passes the conversation to a person when it needs a human touch, such as a custom quote or a complaint.

You can read every conversation, correct answers and add new information whenever your business changes.

Who this is for

Businesses that get many repeat questions
Clinics, coaching centres and real estate firms
Stores answering product and delivery questions
Teams that cannot reply after office hours

What you get

01Question and answer bank built with your team
02Chat assistant on your website
03Connection to WhatsApp Business
04Lead capture into your CRM or sheet
05Handover rules to a person
06Testing with real questions
07Monthly review of conversations

How it works

01
CollectWe gather your common questions and approved answers.
02
BuildThe assistant is set up and connected.
03
TestYour team tries to break it before customers see it.
04
ImproveWe review chats monthly and fill the gaps.

What changes for you

Replies within seconds at any hour
Fewer repeated questions for your team
More enquiries captured instead of lost

Questions

Common questions about Website and WhatsApp Chat Assistant

Can it speak Hindi?

Yes. It can reply in Hindi, English or Hinglish, depending on how the customer writes.

What happens if it does not know the answer?

It tells the customer that a team member will reply, collects their details and alerts your team. It does not make things up.

What does automation mean for a small business?

Software takes over the repeated tasks: answering common questions, sending reminders, moving leads into your CRM and building reports. A person still makes every decision that matters.

Often paired with

Related services

All AI and Automation

Next step

Talk to us about Website and WhatsApp Chat Assistant

A short call is enough to tell whether we can help, and what it would take.